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FAQS

Who will the PetBizCRM work best for?

PetBizCRM is designed for pet business owners who want to streamline their operations, automate routine tasks, and grow their business like never before. Our platform is specifically tailored to the needs of pet businesses, providing features that are relevant and useful for a variety of businesses in the pet industry. Here are some examples of the types of businesses that might benefit from using PetBizCRM:

- Veterinary clinics: PetBizCRM provides veterinary clinics with powerful appointment scheduling tools, automated reminders, and real-time calendar sync, making it easy to manage patient appointments and keep track of patient information. Challenged with missed calls? Our Missed-Call-Text-Back feature will ensure your clients feel like more than a number.

- Boarding and daycare facilities: With PetBizCRM, boarding and daycare facilities can easily track reservations, build relationships, and automate follow-up sequences to keep customers coming back. Our platform also integrates with popular messaging apps like SMS, Facebook Messenger, and WhatsApp, so you can communicate with pet owners and send updates about their pet's stay. Plus, our customizable forms and landing pages make it easy to collect customer and pet information and keep it organized. With PetBizCRM, boarding and daycare facilities can improve their customer service, increase customer retention, and grow their business.

- Dog walkers and pet sitters: For dog walkers and pet sitters, PetBizCRM makes it easy to manage appointments, track customer information, develop and nurture relationships, and provide high-level communication - even if you are solo or just have a small team.

- Dog groomers: With PetBizCRM, pet groomers can easily schedule appointments, track customer information, and automate follow-up sequences to keep customers coming back.

- Dog trainers: PetBizCRM provides trainers with powerful lead generation and nurturing tools, making it easy to attract and convert new customers. Plus, our customizable forms and landing pages make it easy to collect customer information and keep it organized.

- Pet stores: With PetBizCRM, pet stores can easily integrate with inventory systems, track customer information, and automate follow-up sequences to keep customers coming back. Plus, our powerful analytics and reporting tools make it easy to track sales and make data-driven decisions.

- Animal Rescue Groups: You are a foundation of the pet industry. We love your giving hearts and the way you choose to use your time and talents to better the lives of homeless pets. Please contact our founder directly at [email protected]. We offer discounts for 501(c)3 verified organizations.

No matter what type of pet business you run, PetBizCRM can help you streamline your operations, automate routine tasks, and grow your business like never before.

* Are there any additional costs for PetBizCRM?

There may be additional costs standard to software usage outside of your subscription cost:

For email messaging - $.0014 per email ($10 = approx 7100 emails)

For text messaging - $.0158 per segment ($10 = approx 635 segments)

For calls in - $.017/min

For calls out - $.028/min

AI Chatbot Widget - $.04 per message

AI Review Responses - $.16 per review response

Other fees incurred with usage of premium actions (ex. webhooks), email verification, WhatsApp, and others. Contact [email protected] for more information.

The GROWERS provides $6 in credits. The EXPANDERS includes $25 in credits.

Why should I choose PetBizCRM over another CRM?

PetBizCRM is the ultimate solution for pet business owners who want to streamline their operations, automate routine tasks, and grow their business like never before. Unlike other CRMs, PetBizCRM is specifically tailored to the needs of pet businesses, providing features that are relevant and useful for this industry. From appointment scheduling to lead generation, our all-in-one platform has everything you need to run your pet business in one place. Plus, our platform is highly customizable, allowing you to create workflows and automations that work for your unique business needs. And with our affordable pricing plans and scalable features, you can start small and grow as your business expands. Choose PetBizCRM and take your pet business to the next level today!

What kind of support do I get in PetBizCRM?

We know important it is at PetBizCRM to have guidance when you are starting and exploring your new software. We provide a comprehensive experience with our 24/7 online customer service team and our video onboarding and tutorials.

In addition to that you can opt in for our 1:1 Video Onboarding support or our Concierge Done-For-You program.

Did you build this software yourself?

Our founder struggled for years patching together multiple software systems to run her pet businesses. When she spent 4 months teaching marketing in the PetBizMBA® in 2023 and had NO good options to share with her students she began searching for a better solution. She chose to partner with an enterprise-level software that's been developed by talented developers and tested by over 1.2 million users worldwide. She customized this platform for the pet industry to create a unique boutique software that packs a punch.

At PetBizCRM™, we are dedicated to empowering 5,000 pet business owners around the globe to achieve sustainable growth within their communities. Our mission is to provide innovative solutions and unparalleled support to help you take your business to new heights. Together, we can create a world where every pet business thrives and is freed up to focus on what matters.